Testimonials

  • Hello, I just wanted to pass along that I'm so happy that the two techs that came by yesterday were able to successfully fix my recumbent AFG 2.0 AR bike yesterday. Kudos! You guys rock!I'm very relieved the bike is finally fixed and we now have a qualified and reliable service company, Fit-Tech to do future business that actually delivers true customer service and provides qualified technicians.
    Hello, I just wanted to pass along that I'm so happy that the two techs that came by yesterday were able to successfully fix my recumbent AFG 2.0 AR bike yesterday. Kudos! You guys rock!I'm very relieved the bike is finally fixed and we now have a qualified and reliable service company, Fit-Tech to do future business that actually delivers true customer service and provides qualified technicians.
    ★ ★ ★ ★ ★

    Shelley

    A very happy new Fit-Tech customer
  • HI Mike, thank you so much. I look forward to working with you, and I’m very happy to be able to keep Charles as our technician.
    HI Mike, thank you so much. I look forward to working with you, and I’m very happy to be able to keep Charles as our technician.
    ★ ★ ★ ★ ★

    Julia Wells

    Program ManagerHealthFitness: A Trustmark Company
  • Good Afternoon! I wanted to reach out to you and let you know i was very impressed with the service guy who came out today Mike Walker. Mike Walker took it upon himself today to inspect the machine very thoroughly and discover several pins stuck at the very bottom of the machine in the track that was causing all these problems all this time! He also check some of the other equipment noticing that another machine needed a belt. This was above and beyond what was expected of him and we are so so ...
    Good Afternoon! I wanted to reach out to you and let you know i was very impressed with the service guy who came out today Mike Walker. Mike Walker took it upon himself today to inspect the machine very thoroughly and discover several pins stuck at the very bottom of the machine in the track that was causing all these problems all this time! He also check some of the other equipment noticing that another machine needed a belt. This was above and beyond what was expected of him and we are so so THANKFUL! I wanted to pass this along to you in hopes that Mike can be recognized for his outstanding customer service and all around great job!!
    ★ ★ ★ ★ ★

    Neda Aslanpour

    Community Manager - Forge Homestead Apartments
  • Thank you so much for sending Jude out so quickly. He was very informative and had great customer service.
    Thank you so much for sending Jude out so quickly. He was very informative and had great customer service.
    ★ ★ ★ ★ ★

    Victoria Payne

    Assistant Property Manager - Sofi Sunnyvale Apartments
  • The replacement arrived yesterday afternoon. It looks great and seems to function well. I would like to thank you and your very fine staff for all the help and support you gave this matter. This is why we will always continue to do business with you.

    Thanks a ton!
    The replacement arrived yesterday afternoon. It looks great and seems to function well. I would like to thank you and your very fine staff for all the help and support you gave this matter. This is why we will always continue to do business with you.

    Thanks a ton!
    ★ ★ ★ ★ ★

    Ed Mount

    Parkpoint Health Club Sonoma
  • I have a Cybex Arc that I love and was having a small technical problem with it. I called Cybex International and was given the names of two repair technicians in my area. The first one I called couldn't fit me in for over a week. Fit-Tech, on the other hand, could service my Arc the same day that I called. They accommodated my schedule, the technician arrived on time (early in fact) and my machine was repaired in less than 20 minutes. The overall experience was so positive--so much so that I to...
    I have a Cybex Arc that I love and was having a small technical problem with it. I called Cybex International and was given the names of two repair technicians in my area. The first one I called couldn't fit me in for over a week. Fit-Tech, on the other hand, could service my Arc the same day that I called. They accommodated my schedule, the technician arrived on time (early in fact) and my machine was repaired in less than 20 minutes. The overall experience was so positive--so much so that I took a few minutes to call their headquarters to let them know how amazing their customer service is! I highly recommend Fit-Tech and kudos to the rest of the team!
    ★ ★ ★ ★ ★

    Carla Labat

  • Thank you for all the help Mike, Having our treadmills serviced and buying 2 from you, our girls trimmed down in weight and were very successful this season. From a 7-3 season last year, we became league champions 10-0, 1st place in south county tournament, 1st place in the Salinas unified school district tournament & 3rd on the North high tournament. You, fit -tech and staff was part of our success. Thank you again for all the help Mike.
    Thank you for all the help Mike, Having our treadmills serviced and buying 2 from you, our girls trimmed down in weight and were very successful this season. From a 7-3 season last year, we became league champions 10-0, 1st place in south county tournament, 1st place in the Salinas unified school district tournament & 3rd on the North high tournament. You, fit -tech and staff was part of our success. Thank you again for all the help Mike.
    ★ ★ ★ ★ ★

    Steve Saucedo

    Coach - El Sausal Middle School
  • Mike walker did a great job installing yesterday. It looks great.
    Mike walker did a great job installing yesterday. It looks great.
    ★ ★ ★ ★ ★

    Mary D'Elia

    Health and Wellness Director YMCA Albany
  • The technician Shawn was a pleasure to work with
    The technician Shawn was a pleasure to work with
    ★ ★ ★ ★ ★

    Rick Frey

    Director - Toiyabe Indian Health Project
  • I had the pleasure of meeting one of your tech’s today and I felt the need to share with you how great he was. I have never seen anyone do a quarterly service as thoroughly as he did today. I was really impressed with Jude Bautista and I thought you should know. People always take the time to complain and I think it is important that we recognize great customer service and work ethic. He is an asset to your company and thank you.
    I had the pleasure of meeting one of your tech’s today and I felt the need to share with you how great he was. I have never seen anyone do a quarterly service as thoroughly as he did today. I was really impressed with Jude Bautista and I thought you should know. People always take the time to complain and I think it is important that we recognize great customer service and work ethic. He is an asset to your company and thank you.
    ★ ★ ★ ★ ★

    Tamura Schaffner

    Senior Community Manager - Essex Property Trust, Inc.
  • So far Lance has been very professional .He seems very knowledgeable in the field, great communicator, and adaptable to the changes he has made for his route and new equipment.
    So far Lance has been very professional .He seems very knowledgeable in the field, great communicator, and adaptable to the changes he has made for his route and new equipment.
    ★ ★ ★ ★ ★

    Brent Rodenbeck

    Fitness Director - Tiburon Peninsula Club
  • I just wanted to let you know that Todd is always so pleasant and informative. Just wanted to let you know he always does a really good as well.
    I just wanted to let you know that Todd is always so pleasant and informative. Just wanted to let you know he always does a really good as well.
    ★ ★ ★ ★ ★

    Haley R. Gonzaba

    Manager, Lakewood Apartments at Lake Merced
  • Todd was here today. What a fine tech/man he is. Very knowledgeable and so engaging. Evidently, in general the treads are OK. I will store the decks & he may be coming out again to replace the belts. He thinks it is “shoe scum” … I’ll keep an eye out, I am not so sure. He thinks the product is in good shape. So the mystery continues…what was with the debris on both treads.Thank you so much.
    Todd was here today. What a fine tech/man he is. Very knowledgeable and so engaging. Evidently, in general the treads are OK. I will store the decks & he may be coming out again to replace the belts. He thinks it is “shoe scum” … I’ll keep an eye out, I am not so sure. He thinks the product is in good shape. So the mystery continues…what was with the debris on both treads.Thank you so much.
    ★ ★ ★ ★ ★

    Tari Nix

    Owner - Boardwalk Fitness
  • Hi Mike,Thank you and your team. You guy are extremely professional and did an awesome job.
    Hi Mike,Thank you and your team. You guy are extremely professional and did an awesome job.
    ★ ★ ★ ★ ★

    Pervin

    Facilities Coordinator - TSMC, North America
  • I’m very relieved the bike is finally fixed and we now have a qualified and reliable service company, Fit-Tech to do future business that actually delivers true customer service and provides qualified technicians.A very happy new Fit-Tech customer,
    I’m very relieved the bike is finally fixed and we now have a qualified and reliable service company, Fit-Tech to do future business that actually delivers true customer service and provides qualified technicians.A very happy new Fit-Tech customer,
    ★ ★ ★ ★ ★

    Shelley

  • I just wanted to pass along that I’m so happy that the two techs that came by yesterday were able to successfully fix my recumbent AFG 2.0 AR bike yesterday. Kudos! You guys rock!
    I just wanted to pass along that I’m so happy that the two techs that came by yesterday were able to successfully fix my recumbent AFG 2.0 AR bike yesterday. Kudos! You guys rock!
    ★ ★ ★ ★ ★

  • Hi, I am very satisfied and believe all recall service was performed. As I have been so impressed with your company..i have mentioned to a few friends that you were standing behind a recall since 2003.. And they all seem very impressed with your company. Excellent service!!! The people who came were polite, helpful and efficient..and came right on time.Thank you, I can use my treadmill again!!!
    Hi, I am very satisfied and believe all recall service was performed. As I have been so impressed with your company..i have mentioned to a few friends that you were standing behind a recall since 2003.. And they all seem very impressed with your company. Excellent service!!! The people who came were polite, helpful and efficient..and came right on time.Thank you, I can use my treadmill again!!!
    ★ ★ ★ ★ ★

    Sue

  • Thank you Mike. You’ve always provided us great service as long as I’ve been working here. 
    Thank you Mike. You’ve always provided us great service as long as I’ve been working here. 
    ★ ★ ★ ★ ★

    Nancy Lundy Es

    Exercise Specialist Cardiac Rehabilitation                             Marin General Hospital
  • I have a Cybex Arc that I love and was having a small technical problem with it. I called Cybex International and was given the names of two repair technicians in my area. The first one I called couldn't fit me in for over a week. Fit-Tech, on the other hand, could service my Arc the same day that I called. They accommodated my schedule, the technician arrived on time (early in fact) and my machine was repaired in less than 20 minutes. The overall experience was so positive--so much so that I to...
    I have a Cybex Arc that I love and was having a small technical problem with it. I called Cybex International and was given the names of two repair technicians in my area. The first one I called couldn't fit me in for over a week. Fit-Tech, on the other hand, could service my Arc the same day that I called. They accommodated my schedule, the technician arrived on time (early in fact) and my machine was repaired in less than 20 minutes. The overall experience was so positive--so much so that I took a few minutes to call their headquarters to let them know how amazing their customer service is! I highly recommend Fit-Tech and kudos to the rest of the team!
    ★ ★ ★ ★ ★

    Carla Labat

  • We couldn’t be happier with the outcome of the recent news on new bikes. This program is a critical one for FIT Studio, and it is great to know we will not turn folks away anymore! Many thanks for going to the mat on our behalf. Is there someone in your organization who we can notify of our appreciation in addition to you?
    We couldn’t be happier with the outcome of the recent news on new bikes. This program is a critical one for FIT Studio, and it is great to know we will not turn folks away anymore! Many thanks for going to the mat on our behalf. Is there someone in your organization who we can notify of our appreciation in addition to you?
    ★ ★ ★ ★ ★

    Jodi Davis Miller

    Owner - FIT Studio, LLC
  • Many thanks to you and Jude for quickly scheduling and fixing my elliptical, much appreciated.
    Many thanks to you and Jude for quickly scheduling and fixing my elliptical, much appreciated.
    ★ ★ ★ ★ ★

    Sherman Lewis

    Professor Emeritus, CSU Hayward
  • Mike walker did a great job installing yesterday. It looks great.
    Mike walker did a great job installing yesterday. It looks great.
    ★ ★ ★ ★ ★

    Mary D'Elia

    Health and Wellness Director YMCA Albany
  • So, we recently received some new cardio equipment, including 3 Precor stair climbers. The people who installed it did a shoddy job. Mike Walker noted 3-4 things that I would have never noticed. Not only did he go above and beyond by checking the connections from the floor power source, those beyond the actual climber, he also took the time to show me all of the things that were wrong and explained how they should be and why. And, I can’t tell you the hoops I had to jump through to get these thi...
    So, we recently received some new cardio equipment, including 3 Precor stair climbers. The people who installed it did a shoddy job. Mike Walker noted 3-4 things that I would have never noticed. Not only did he go above and beyond by checking the connections from the floor power source, those beyond the actual climber, he also took the time to show me all of the things that were wrong and explained how they should be and why. And, I can’t tell you the hoops I had to jump through to get these things repaired. It was a pain in the butt.Once again, thanks so much Mike.
    ★ ★ ★ ★ ★

    Dee Assael

    Health and Wellness DirectorYMCA - IRVIN DEUTSCHER
  • Thanks for this Mike...I Know its above and beyond the call of duty. Honestly, Fitguard completely dropped the ball and am pleased you can assist with immediate correction!
    Thanks for this Mike...I Know its above and beyond the call of duty. Honestly, Fitguard completely dropped the ball and am pleased you can assist with immediate correction!
    ★ ★ ★ ★ ★

    Woodmont Real Estate Services

  • I just wanted to reach out to you because we really like the service you and your have staff provided for us at times. Your staff is very customer oriented, friendly and courteous.
    I just wanted to reach out to you because we really like the service you and your have staff provided for us at times. Your staff is very customer oriented, friendly and courteous.
    ★ ★ ★ ★ ★

    Ken Arriola

    Resident Services Coordinator - The Palms Owners' Association
  • Alright I'm not pissy anymore Shawn rocked! He was so sweet and fun to hang with and talk to.
    Alright I'm not pissy anymore Shawn rocked! He was so sweet and fun to hang with and talk to.
    ★ ★ ★ ★ ★

    Becky Reyna

    Parkway Properties Inc
  • The gym equipment is in place and looks great! We did need to shift some pieces in the field, but I am quite pleased with how it came together. Thanks to Mike and his team for lots of hard work today.
    The gym equipment is in place and looks great! We did need to shift some pieces in the field, but I am quite pleased with how it came together. Thanks to Mike and his team for lots of hard work today.
    ★ ★ ★ ★ ★

    Elizabeth Shurtliff

    Morgan Stanley

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